WHO DO I CONTACT WITH QUESTIONS?
Please email firstname.lastname@example.org or call 212-226-6530
HOW MUCH DOES SHIPPING COST?
Free shipping on US orders $250+
2 Day: $25
Next Day: $40
WHERE DO YOU SHIP?
We currently ship within the Continental United States.
DO YOU OFFER INTERNATIONAL SHIPPING?
No. Currently we do not offer worldwide shipping.
I PLACED A SUCCESSFUL ORDER BUT WHY DIDN'T I RECEIVE A CONFIRMATION EMAIL?
If you placed a successful order you should receive a confirmation email with your order number. If you have not received an email after 1 hour, please contact email@example.com to make sure your order went through.
HOW DO I PROCESS A RETURN?
The westside offers free return shipping on merchandise that has not been worn, altered or washed and with all original tags attached. If you wish to return your item(s) please use the pre-paid shipping label enclosed in your package. Returns must be received within 30 days of order date. Items purchased on Sale are FINAL SALE and are not eligible for return or exchange.
HOW DO I PROCESS AN EXCHANGE?
We are unable to accommodate direct exchanges. If you would like to exchange, please return your order and place a new one.
HOW DO I RETURN AN ITEM PURCHASED AT AN EVENT?
If you placed your order at an event or directly with an westside associate, please contact us at firstname.lastname@example.org for further instructions.